Personalized support

Your own butler for a collection that deserves constant attention.

At Alfred, we know that every collector has unique requirements. That is why our services go far beyond our standard offering and can be fully customized according to your specific needs. Whether for expert advice, a technical question about our inventory solutions, support in carrying out a project, or any other special request, our team is here to help you.

For collections exceeding 2,000 bottles, or when a collection is spread across multiple addresses, management becomes a full-time job. The Bespoke package assigns you a dedicated sommelier who knows your cellar and anticipates your needs, so that all you have to do is choose which bottle to open.

What the support includes

Butler service

A single point of contact, reachable directly, who manages your requests: updating your inventory, searching for a specific bottle, organizing a delivery, or preparing a tasting.

Priority on our expert services

Your remote and at-home assignments move to the front of the line: audits, reorganization, transport, inventory.

Strategic monitoring of your collection

We monitor the market value and optimal drinking windows of your bottles, and advise you on what to drink, keep... or sell.

A report certified every year

A complete inventory of your collection at its fair market value, signed by an Alfred expert, included in your package.

Everything included in the Aficionado and Connoisseur packages

Full application, database of over a million references, cellar structure, 24-hour early access to new arrivals, and the ability to sell on the marketplace.

Who this white-glove service is for

  • Collections of over 2,000 bottles, or spread across several locations (residence, cottage, storage).
  • Collectors who want active management without having to dedicate their own time to it.
  • Families and businesses that require recurring certified inventories for insurance or accounting purposes.

Rates

Personalized support

On request

The price depends on the size of the collection, the number of addresses, and the intensity of the desired follow-up. 
Following an initial thirty-minute call, we will send you a personalized proposal; once accepted, your butler will take over.

 Speak to a sommelier